How to remove a sub account
Separating a sub account
If you are looking to separate a sub account from your company you can do so in your Sub accounts Settings.
Separating an account will not delete anything from that account. All lead data and chat bots will still be available to that account owner.
The account will no longer be on a paid plan and will be automatically swapped to a free plan. This may affect some settings like installed integrations and it will lower the page view limit for this account.
How to separate account
1. Go to your Install & settings page then select Sub accounts on the left
2. Find the client that you wish to remove as a sub account and click Remove account
3. Then click Yes, remove account to confirm
If you are looking to delete a sub account please contact our helpdesk firstname.lastname@example.org