Getting started, availability, notifications, automatic responses, Slack
- How to get started with live chat
- Will live chat remove my bots?
- Add option to start new conversation
- Live chat automatic responses
- Live chat saved replies
- How to turn live chat on / off
- How to set your online / offline status
- How to manage your inbox using chat status
- How to edit lead profile whilst in live chat
- Active visitors - See any visitors using your bots.
- How to assign teammates to a converation
- How to add private notes to a conversation