Live chat
Getting started, availability, notifications, automatic responses, Slack
- How to get started with live chat
- Will live chat remove my bots?
- Add option to start new conversation
- Live chat automatic responses
- Live chat saved replies
- How to turn live chat on / off
- How to set your live chat availability (online / offline status)
- How to manage your inbox using chat status
- How to edit lead profile whilst in live chat
- Active visitors - See any visitors using your bots.
- How to assign agents to a conversation
- How to add private notes to a conversation
- How to connect our mobile app
- How to display live chat on specific bots
- How to takeover conversation from a chatbot
- How to set live chat working hours
- How to use the Live chat object
- How to send chat transcript
- Hot to get a feedback from your customers
- Activity report