How to turn live chat on / off

Go to your live chat inbox, in the bottom left of your screen there is an on / off switch for live chat. This lets you easily switch live chat on and off when it suits you.

When switched off, this setting simply hides the live chat message field on Continually from your visitors so they can't send live chat messages. It also disables the input field in your live chat app so you can't accidentally send a live chat message to a visitor.

We have advanced options to control when you want to hide your livechat without turning it off using different methods like :
1. Check for available signed in users.
2. Show livechat during working business hours.
3. Show livechat only at a specific step in the conversation.

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