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Live chat

Getting started, availability, notifications, automatic responses, Slack

  • How to get started with live chat
  • Will live chat remove my bots?
  • Add option to start new conversation
  • Live chat automatic responses
  • Live chat saved replies
  • How to turn live chat on / off
  • How to set your live chat availability (online / offline status)
  • How to manage your inbox using chat status
  • How to edit lead profile whilst in live chat
  • Active visitors - See any visitors using your bots.
  • How to assign agents to a conversation
  • How to add private notes to a conversation
  • How to connect our mobile app
  • How to display live chat on specific bots
  • How to takeover conversation from a chatbot
  • How to set live chat working hours
  • How to use the Live chat object
  • How to send chat transcript
  • Hot to get a feedback from your customers
  • Activity report
  • 1
  • 2

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