Live chat automatic responses

When someone gets in touch through live chat, it's good to prompt them to let them know that their message has been received and someone will help ASAP. 

You can customize your automatic responses and set different messages for when you are offline or online!

These settings can be set on your live chat settings page

Automatically request email or phone number

Sometimes you just can't respond quickly enough, so the lead ends up leaving. 

You can avoid losing this lead by automatically capturing the lead's email or phone number. This way if the lead decides to bounce, you can always send a follow-up email to answer their question or call them!

These settings can be set on your live chat settings page