How to ban visitors from using Continually on your site
How to ban abusive visitors
Wanting to stop certain visitors from using Continually? There are 2 options you can use to block that visitor which we will cover in this article:
- Block user ID
- Block users IP
Block user ID
Each visitor you get will have an ID assigned to them. This option lets you block that visitor's ID so that when they visit your site Continually will not load for them.
How to: Simply go to the lead profile which you want to block and click on Block this user.
Block user IP
When a visitor comes to your site, we see their IP address. This option lets you ban this IP address to prevent anyone using it from loading Continually.
How to: Simply go to the lead profile which you want to block the IP on and click on Block this IP.
Note: This option stops users from creating incognito windows to get around the user ID block, but it also blocks any other visitors using the same IP address (e.g co-workers using the same network)
Any lead ID or IP address you block can always be unblocked again from the lead profile.