What is a lead?
A lead
A customer who engages with your bot or Live chat and provides their email address.
An anonymous lead
A customer who engages with your bot or Live chat but doesn't provide an email address
Did this answer your question?
Thanks for the feedback
There was a problem submitting your feedback. Please try again later.
Related Articles
- How do I set my password?
- What's the difference between a floating button and using my own?
- How will Continually impact the performance or loading times of my site?
- What happens to our data when I close my account?
- Where can I view the roadmap?
- Can I install Continually on multiple websites?
- Can I change the email used on my account?
- Does it work with Facebook messenger?
- Where do I sign up for partner program?
- What are anonymous visitors?
- Continually updates and your feedback
- I have forgotten my password