Changing the appearance of your button
You can customise how your bot displayed on your site in the widget section of your bot.
This article will cover:
How to customise your button
You can start this off by going to your bots page and finding the bot you want to edit.
- Once you find a bot you want to edit, click on the widget section.
- Then when you're in Widget section you can change the format, change the color, add different text or add media.
- Once you are happy with your button hit publish to send the changes to your website
Reverting format to button
We revert your format from a welcome message to a button when a customer interacts with your bot or dismissed the welcome message.
We found that when a bot is embedded across a site, customers find it repetitive and frustrating to keep having to dismiss the same welcome message.