Salesforce: How to map variables to Salesforce's fields
One of the customizations available in our Saleforce integration is the ability to map Continually's variable to Salesforce Leads or contacts fields.
How we decide whether a Continually lead should be added as a Salesforce's Lead or Contact.
We search for accounts that has the same Company name in Salesforce, if we found one we will add a contact, if not we will add a lead.
How to map Continually's variables to Salesforce's lead or contact fields
Simply, go to Apps page, find Salesforce and click on View preferences. Click on Lead variable mapping or Contact variable mapping.
Note: Lead variable mapping and Contact variable mapping are separate settings, you must configure them both depending on your needs and you can have different mapping settings for them.