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Bot builder

Building conversations, messages, conditional logic, images, videos, customisation

  • Can I see my stored custom fields for each lead?
  • Pass custom fields to your bot through your URL
  • Getting Started with templates
  • Send, test and preview your bot
  • How to prioritise loading your bots
  • How do I delete a bot?
  • How do I duplicate a bot?
  • Can I automatically open my bot conversation?
  • What are conversation objects?
  • Bot builder keyboard shortcuts
  • How can customers reload or restart my bot
  • Add personalised images and GIFs to your bot using Hyperise
  • How to notify agents when a user reaches a certain point in conversation
  • How to add icons next to your multiple choice questions
  • External API: Getting started with External API and Webhooks
  • Allow your leads to upload or attach files in conversation
  • How to use lead tags
  • How to build dynamic charts from lead's answers
  • How to use the Live chat object
  • How to validate lead's input using regular expressions
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